In short. Simara is a reflective companion for self-reflection, entertainment, and wellbeing. It is not medical, psychological, legal, or financial advice, and it does not predict the future. By using it, you agree to these terms.
Acceptance of terms
These Terms are an agreement between you and Reklam Beş Tanıtım ve Bilişim Hizmetleri Danışmanlık Turizm Ticaret Limited Şirketi (“Reklam5”), the operator of Simara, registered at Kazlıçeşme Mah. Sahil Yolu Abay Cad. Hedef Renault Plaza No:84, Zeytinburnu, İstanbul 34020, Türkiye (Zeytinburnu Tax Office; VKN 7340591169). By downloading, accessing, or using Simara, you agree to be bound by these Terms of Service and our Privacy Policy. If you don't agree, please don't use Simara.
Because Simara is distributed through Apple's App Store, Apple's Licensed Application End User License Agreement (LEULA) also applies and is incorporated by reference; where these Terms and the LEULA conflict for App Store use, the more protective consumer terms prevail. Apple is not a party to these Terms, is not responsible for Simara, and is a third-party beneficiary entitled to enforce them against you.
Eligibility
You must be at least 13 years old to use Simara, or older where your country requires it (for example, 16 in parts of the EU). Simara is not directed to children, and by using it you confirm you meet the minimum age in your country. Where a higher age or parental consent is required by local law, you may use Simara only if those requirements are met.
What Simara is
Simara is a calm, reflective experience that includes a one-time face anchor (“your Sima”), a daily reflective Ask, and episodic rituals — Tarot, Coffee cup readings, and Astrology (a free natal-chart view with an optional deeper AI interpretation). Reading text is generated with the help of AI.
Reflection, not advice or prediction
Simara is for self-reflection, entertainment, and wellbeing only. It does not provide medical, psychological, legal, or financial advice, and it makes no predictions about future events or outcomes. Readings reflect your own present energy and the details you share. If you need professional help, please consult a qualified professional. If you are in crisis, contact your local emergency services.
Your account
You sign in with a one-time code sent to your email. You're responsible for keeping access to that email secure and for activity under your account. Tell us promptly if you suspect unauthorized use.
Credits, purchases & subscriptions
Simara runs on a freemium credit economy. Some readings (for example, an Ask) consume credits; certain features may require a subscription. Purchases and subscriptions are processed by Apple and managed via RevenueCat; we never see or store your card details.
- Subscriptions renew automatically unless cancelled, and are managed in your Apple account settings.
- Pricing, credit amounts, and what each reading costs may change; current details are shown in the app.
Subscriptions are billed through your Apple account at the price shown at purchase and renew automatically for the same period unless you cancel at least 24 hours before the current period ends. Manage or cancel anytime in Settings → your name → Subscriptions; cancelling stops future renewals but does not refund the current period.
Refunds. Purchases are processed by Apple, so refund requests are handled by Apple under its refund process; we cannot issue App Store refunds directly. Credits purchased or granted are consumed when you use a reading and are not redeemable for cash; they remain available while your account is active and do not expire unless we state otherwise in the app.
EU/UK consumers. Where you have a statutory right to withdraw from a purchase of digital content, you acknowledge that by starting to use a reading or credits immediately, you request immediate performance and accept that your withdrawal right is lost once the digital content has been fully delivered. This does not affect your mandatory rights under applicable consumer law.
Acceptable use
Please don't misuse Simara. You agree not to: break the law; attempt to reverse-engineer, disrupt, or overload the service; upload images of people without their consent; or use Simara to harass others or to make decisions about people that could cause them harm.
Content & intellectual property
Simara — its name, logo, design, and software — is owned by Reklam5 and protected by intellectual-property law. We grant you a limited, personal, non-exclusive, non-transferable licence to use the app.
Your reading text. As between you and us, the reflective text generated for you is yours to keep and share for personal, non-commercial use. To operate the service you grant us a worldwide, royalty-free licence to process the inputs you provide and the outputs generated, solely to deliver, secure, support, and improve Simara. We do not use the content of your readings for third-party advertising, and your inputs are not used to train third-party AI models.
Shared content. If you create a public share link, you grant us the licence needed to host and display that reading at its link until you revoke it.
Disclaimers
To the fullest extent permitted by law, Simara is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that readings are accurate, complete, or suited to any particular purpose, or that the service will be uninterrupted or error-free. Nothing in these Terms excludes or limits any rights you have under mandatory consumer-protection law that cannot be excluded — those rights always apply in addition to this section.
Limitation of liability
To the maximum extent permitted by law, Reklam5 and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive losses, or for any loss of data, profits, or goodwill, arising from your use of, or reliance on, Simara. Our total aggregate liability for any claim relating to the service is limited to the greater of the amount you paid us for Simara in the 12 months before the claim, or USD 50. These limits do not apply to liability that cannot be excluded or limited under applicable law (such as certain mandatory consumer rights, or liability for death or personal injury caused by negligence), and nothing here affects those rights.
Termination
You can stop using Simara and delete your account at any time (see Delete your account). We may suspend or terminate access if these Terms are breached or to protect the service or other users; where practical and lawful we'll give you notice. On termination, your right to use Simara ends and any unused credits are forfeited, except where consumer law provides otherwise; cancelling your account does not by itself cancel an Apple subscription (manage that in your Apple settings). Sections that by their nature should survive — including Content & IP, Disclaimers, Limitation of liability, and Governing law — survive termination.
Governing law & disputes
These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-laws rules, and the courts of Istanbul (Çağlayan) will have jurisdiction over any dispute. If you are a consumer, this does not deprive you of the protection of mandatory consumer-law provisions, or of the right to bring proceedings in the courts, of the country where you live. We encourage you to contact us first at support@asksimara.com so we can try to resolve any issue informally.
Contact
Questions about these terms? Email support@asksimara.com or info@reklam5.com. Reklam Beş Tanıtım ve Bilişim Hizmetleri Danışmanlık Turizm Ticaret Ltd. Şti., Kazlıçeşme Mah. Sahil Yolu Abay Cad. Hedef Renault Plaza No:84, Zeytinburnu, İstanbul 34020, Türkiye · Tel +90 212 356 21 66.